Light Commercial Vehicle Management 2007
 Conference Programme
Telematics Update returns for the 2007 Commercial Vehicle Telematics Conference
 

REVISED & UPDATED AGENDA

  DAY ONE  9:00 - 17:45
 

LCV MARKET DEVELOPMENTS

9:00 OPENING REMARKS FROM THE CHAIRMAN:
 
David Hytch, Head of ITS Practice, LogicaCMG
9:15 The Carphone Warehouse blueprint for LCV success
 
  • Is convergence key? Take away lessons learned from Carphone Warehouse's research on device demands for LCV
  • Understand the strategic thinking behind the MyMobileDrive product, how this fits in with their multi-channel sales approach
  • Partnering for success – Hear how Carphone Warehouse are working with OEM's and the After-Market and why these relationships are key to beating market barriers
  • Future roadmap – Carphone Warehouse outline where they see big LCV profits in the future

Mark Lutitt, Head of In Car Solutions, The Carphone Warehouse

9:45 END USER CASE STUDY: Super Solutions for Specialised LCV markets
 

Using courier fleets as an example – see how specific markets have niche requirements

  • Understand how Google Maps and low cost GPS units have cut costs , improved customer satisfaction and brought about a sea change at Stuart Barton Courier services
  • Fleet management functionality – get an insight into the functions modern courier businesses can't live without - and the ones they'll never touch
  • Perfect your pitch - Stuart Barton Courier services outline the commercial constraints you'll face when pitching to LCV fleet operators
  • Hear how MTVan.com overcame common obstacles across the courier industry, to develop a value laden solution for the LCV customer

Stuart Barton, Proprietor, Stuart Barton Courier Services

 

Tim Gilbert, Director, MTvan.com

10:15 Coffee Break
10:50 Transport Energy Management: Savings & Profit
 

The case for fleet management systems in regulating environmental impact. Can systems deliver true environmental advantages to Fleet operators?

  • Get an insight into whether a new European energy standard is around the corner and whether that will be based on the Irish standard IS 39
  • Ecodriving – what works best: training and driver incentives vs telematics monitoring and control?
  • Will telematics management solutions be seen as an expensive badge of environmental credentials or a must-have that'll boost the bottom line?

Conor Molloy, Managing Director, Authentic Solutions Ltd

11:20 PANEL DISCUSSION: Environmental impact and monitoring solutions
 

PANEL

  • Evaluate how likely environmental legislation changes are and what LCV fleet operators will need to do to comply
  • Understand and avoid the dangers of riding the environmental wave when promoting fleet management solutions and their benefits
  • Discover the product strategies that can cater to increasingly eco-aware customers
  • Evaluate whether environmental issues will help overcome the “big brother” perception of driver monitoring systems

MODERATOR: David Hytch, Head of ITS Practice, LogicaCMG

Kerryn Schrank, Programme Director - targetneutral, BP

Julio Hardy, CEO, Ecutronic Technologies

Conor Molloy, Managing Director, Authentic Solutions Ltd

12:00 Involving the end user in the design process to perfect HMI and Usability
 
  • The power of usability! Discover why Trakm8 is backing this strategy as the answer to LCV domination
  • Lessons learnt in the development of the Trakm8swift product – how to make affordable systems simple and easy to use
  • Trakm8 detail the top usability and interface issues with fleet tracking software and how these can be avoided

Tim Evans, Director, Route Forward

12:30 Turn taxing times into telematics gains!
 

Tax on Benefit In Kind increases by 600% - Take advantage of this change by offering solutions that will aid your customers' compliance with this regulation

  • H M Revenue & Customs detail the exact changes to taxation for commercial vehicles that will impact LCV Fleets
  • Get an assessment of the likely implications on LCV drivers and employers in the short, medium and long-term
  • Understand common compliance errors so that you can help your customers avoid revenue distress and win business

Elizabeth O'Donnell, Policy Adviser, HM Revenue & Customs

13:00 Networking Lunch Break
14:30 DUAL END USER CASE STUDY: Choosing the right service provider and delivering the right service contract
 
  • Understand contracts LCV fleet operators will buy into and what's likely to scare them off
  • Masternaut's tips on delivering after-sales service to ensure customer satisfaction
  • The training and support LCV fleet operators require and how TSPs can tailor their approach to meet their demands
  • After-sales service is a critical factor when it comes to subscription / contract renewal – discover the leading retention strategies that will win over repeat customers

Keith Robson, Group Director Transport Services, Unipart

Stuart Johnston, Sales Development Executive, Carillion PLC

Andrew Tillman, Strategic Development Director, Masternaut

15:15 Next steps for LCV navigation - integration, customisation and added value
 
  • Discover why connected navigation adds real value to dispatch solutions and can help you win LCV market share
  • Get an overview of the technical challenges facing any provider choosing the integration path
  • Do LCV customers really want easy plug & play solutions? Hear TomTom WORK's perspective and the thinking behind this solution
  • Are fleet owners happy with standard navigation solutions or is there a market for systems that are designed to meet their specific navigation needs?

Thomas Schmidt, Managing Director, TomTom WORK

End User TBC

16.00 Coffee Break
16:30 END USER CASE STUDY: Solution Search – What Interlink Express needed from fleet management solutions
 
  • Hear how Interlink Express were turned on to telematics and what they wanted to get out of their fleet solution
  • Gain an in-depth understanding of the critica; applications and features Interlink Express need to manage their LCV fleet effectively
  • What sold this solution? - Explore why AutoAlert were chosen as the preferred provider
  • Usability is critical - Hear the consumer's feedback on the device and software challenges faced when building LCV solutions
  • Lessons AutoAlert have learnt from the Interlink relationship that can be applied to other LCV clients

Jas Sandhu, Fleet Manager, Interlink Express

 

Richard Harris, Managing Director, AutoAlert

17:00 PANEL DISCUSSION: After-theft tracking and recovery for LCV fleets
 
  • Benefit from the panels assessment of the relative importance of tracking and recovery to telematics providers looking to win LCV business
  • EU directive in the pipeline! Hear how the forthcoming European standards will change the after-theft tracking market
  • Understand the concept of CAT 5+ and the shift towards integrating the facility into a black box telematics platform

Andrew Smith, Managing Director, Cobra NavTrak

Tim Lyons, European Alliance Manager, Eurowatch

Mark Walls, Head of Product Development and Delivery, TRACKER

Martyn Randle, Senior Research Engineer, Thatcham

MODERATOR: Brian Martin, Director, VT Solutions

17:45 END OF DAY COCKTAIL RECEPTION
  DAY TWO  9:00 - 15:45
 

EMERGING INSURANCE OPPORTUNITIES

9:00 Market Analysis - LCV Spectrum and the case for insurance!
 
  • Get an overview of the European LCV market as well as the key opportunities within the UK LCV fleet sector!
  • Hear about the LCV market drivers, restraints and challenges, which will affect your decision making process and mould a perfect offering!
  • The telematics shift towards insurance related products and analysis of current and future activity

Michael Minich, Consulting Analyst, Frost and Sullivan

9:45 Ecutronic Technolgies: A Unique Insurance partnership
 
  • A look at how working with insurance companies allowed Ecutronic technologies to play a core role in roadside assistance in a partnership that is profitable all round
  • Understand how Ecutronic Technologies, their insurance partner and it's tow company each work together to deliver a seamless road assistance service
  • The second phase: find out how this partnership is evolving with eCall and remote diagnosis capabilities in insuree vehicles

Julio Hardy, CEO, Ecutronic technologies

10:15 Coffee Break
10:45 END USER CASE STUDY Public Sector Profits - Opportunities in Public Sector Fleet Management
 

Government departments and agencies have to be whiter than white. With complex regulations to comply with Telematics fleet solutions are looking more and more attractive

  • Get an overview of typical local government fleets and fleet management challenges
  • Hear an in-depth analysis of applications needed to ensure strict legislative compliance
  • An end user's stance on insurance related telematics products

Damian James, Head of Transport Provision, Bracknell Forest Borough Council

11:15 Stolen Vehicle Recovery Vs Stolen Vehicle Tracking: The case for a complete solution
 

 

Selecting the best solution for customer and insurance benefits

  • Gain an insight into how a successful Stolen Vehicle Recovery model operates
  • How to provide the most appropriate solution to meet customer needs
  • Understand how the Insurance industry benefits from telematics solutions

Stuart Brunger, National Corporate Sales Manager, TRACKER

12:00 Networking Lunch Break
13:30 Duty of Care & Insurance - boosting the business case for LCV Telematics
 

Fleet Operators' Duty of Care obligations are now more complex and challenging than ever before. Are telematics solutions now vital as a result?

  • Take away clear facts on Fleet Operators' Duty of Care obligations – what does the legislation mean and who it affects
  • Explore how Telematics can support a fleet's risk management strategy and help secure bottom line financials
  • A new approach to telematics - how the technology can be applied to enable Duty of Care reporting, crash detection and remote immobilisation

Julie Perry, Telematics Business Manager, Norwich Union

14:15 PAYD in Practice!
 
  • Get the low-down on the current status of PAYD solutions in the market place
  • Understand the crucial issues for service providers, including cost; when assembling components of an integrated telematics solution, lack of M2M Communication tariffs' standards; to enable a viable international commercial offering, as well as common data interfaces!
  • An insight into how Cobra Automotive Technologies were able to reduce the cost of hardware and installation whilst maintaining the quality of the on-board unit
  • See how this worked in practice with Delta Lloyd Insurance

Richard Cornish, Account Manager, Cobra Automotive Technologies

 
WHERE IS LCV GOING?
15:00

PANEL DISCUSSION: The future for the LCV market and insurance-related solutions

 

Predictions on market growth, changes in legislation, as well as technological developments and the implications for your business

  • How big can this market get? Analysis of market predictions and whether the number of LCV users is set for continued growth
  • Points Of Interest, digital mapping and dynamic routing and more – what lies ahead and the changes facing the LCV market
  • Hear unique insights on the market shifts, legislation and new partnerships that will shape the future of LCV
  • Analysing the varied business models - the role of the broker, telematics service provider and underwriter; finding the best fit
  • How to brigde the gap between the insurance and telematics world - the barriers and opportunities to providing lasting partnerships and solutions

Manjit Rana, Global Strategic Development Director, quotes2me.com ltd.

Peter Beaumont, European Marketing Director, Navteq

Ian Walmsley, CEO, Eagle-i Telematics Group

 

Julio Hardy, CEO, Ecutronic Technologies

 

15:45
End of Conference